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some of the buttons on web pages will not work with firefox but will with IE, is there a fix or do i need to uninstall firefox

joxtus
joxtus
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going through my account at verizon pay bill get to a submit button, it will not work. go back to site with IE everthing find. Happened mant times before, but sometimes i restart the page and it works, not the last time, i had to use IE

going through my account at verizon pay bill get to a submit button, it will not work. go back to site with IE everthing find. Happened mant times before, but sometimes i restart the page and it works, not the last time, i had to use IE

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the-edmeister
the-edmeister
  • Moderator
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Do you have that problem when running in the Firefox SafeMode?
A troubleshooting mode.
You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes