Session Lost, Session Restore not working

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recen… (ďalšie informácie)

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recently closed tabs/windows are blank. The Restore Session page - about:sessionrestore - doesn't restore and lists no previous windows/tabs. I went into my sessionstore-backups folder and grabbed a previous.jsonlz4 that has some data but am not sure what to do with it.

Please help! This is a devastating loss of information, as I use my tabs as a to-do list and had many in-progress projects with resources that I cannot all recover just through history.

Otázku položil(a) David Pred 5 hodinami

Posledná odpoveď od David Pred 10 minútami

  • Vyriešené

The Page Isn't Redirecting Properly Error

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error … (ďalšie informácie)

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

Otázku položil(a) soalivetoday Pred 1 dňom

Na otázku odpovedal(a) soalivetoday Pred 7 hodinami

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (ďalšie informácie)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Otázku položil(a) Sean Stevens Pred 4 hodinami

Posledná odpoveď od REDROVER Pred 1 hodinou

Nightly help menu doesn't function

Nightly updated this morning and the help menu from the sandwich has stopped working. The menu options display, but none of them function. Mouse click makes the menu disa… (ďalšie informácie)

Nightly updated this morning and the help menu from the sandwich has stopped working. The menu options display, but none of them function. Mouse click makes the menu disappear as if it's going to show the panel attached to the option.

Version: 129.0a1 Build: 20240613093628

Otázku položil(a) bobfishr Pred 11 hodinami

Posledná odpoveď od jonzn4SUSE Pred 1 hodinou

Changing from Windows to Mac - Is FF Profile Compatible

My Windows 10 Pro laptop computer crashed a couple of days ago and no longer works. I am considering replacing it with a new Macbook Air. My files are backed up with Ca… (ďalšie informácie)

My Windows 10 Pro laptop computer crashed a couple of days ago and no longer works. I am considering replacing it with a new Macbook Air. My files are backed up with Carbonite. Will I be able to get my saved passwords back by restoring my Firefox profile to the proper folder on the Mac? (I already know that Carbonite's backup program will not do a "file restore" between Mac and Windows; I will likely be paying Carbonite an extra $100 so they can put my files on an external drive and ship i to me.) | (I have a lot of the passwords saved in Safari on my iPhone and old iPad mini 2, but there are some I did not want to save on the mobile devices. They are also not on the much older Windows laptop I am currently using. Therefore, I cannot access certain sites right now unless I am willing to change the passwords.)

Thank you.

Otázku položil(a) ajpeavler Pred 1 hodinou

Move the search trigger at the end of the suggestion list

The vast majority of the time, when I open a new tab, I want to go to a page I already visited. Unfortunately, I consistently have to press down arrow to get to what I'm … (ďalšie informácie)

The vast majority of the time, when I open a new tab, I want to go to a page I already visited. Unfortunately, I consistently have to press down arrow to get to what I'm looking for.

I already disabled any kind of search suggestion (settings screenshot attached), added the separate search field, but nothing I tried removed the "Search with DuckDuckGo" being the first suggestion. I pressed the down arrow so many times in my life because of this, I'm at a loss.

Am I missing something? Is there any way to get the history suggestions to be before ANY web search.

Otázku položil(a) Laurent Pred 5 hodinami

Posledná odpoveď od Laurent Pred 3 hodinami

Fox News Digital - With the release of FireFox Fox News Digital Article comments are not displaying

I have been trying to read article comments on Fox News Digital (https://www.foxnews.com), but the comments are not showing up. I am using a MacBook Air with Sonoma 14.1.… (ďalšie informácie)

I have been trying to read article comments on Fox News Digital (https://www.foxnews.com), but the comments are not showing up. I am using a MacBook Air with Sonoma 14.1. I am using FireFox latest edition and have updated FireFox but comments are still not showing up. Comments do display in Safari logged in to foxnews.com or not. I would put a jpg in this request for assistance, but it wouldn't show much just a white space where the comments should be.

Otázku položil(a) tipsntricks Pred 3 hodinami

Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (ďalšie informácie)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Otázku položil(a) Kevin Pred 1 mesiacom

Posledná odpoveď od cor-el Pred 3 hodinami

  • Vyriešené

Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (ďalšie informácie)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Otázku položil(a) jp.levy Pred 2 mesiacmi

Na otázku odpovedal(a) cor-el Pred 2 mesiacmi

Having Firefox open reduces all download speeds, upload unaffected

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps … (ďalšie informácie)

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

  • Rebooted
  • ipconfig /release /renew /flushdns
  • Removed and reinstalled the network adapter
  • Enabled, disabled windows auto tuning and tested (slower disabled)
  • Updated Windows
  • Refreshed Firefox
  • Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

Otázku položil(a) Jay Pred 4 hodinami

Posledná odpoveď od Jay Pred 4 hodinami

Copy Link to Highlight

There should be a feature where you can copy the link to particular text on a webpage (much like when you click on a Google result for a certain part of an article). Wher… (ďalšie informácie)

There should be a feature where you can copy the link to particular text on a webpage (much like when you click on a Google result for a certain part of an article). Where do I suggest features for Firefox?

Otázku položil(a) Mattlexic Pred 6 hodinami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 4 hodinami

Firefox won't open on Mac despite trying everything I've read

Similar to the issue described in this thread (https://support.mozilla.org/bm/questions/1240674), I am unable to open Firefox - it simply refuses to open. I've tried mult… (ďalšie informácie)

Similar to the issue described in this thread (https://support.mozilla.org/bm/questions/1240674), I am unable to open Firefox - it simply refuses to open. I've tried multiple times, the option key, and re-installing. Nothing seems to work, which suggests something about my user settings is the issue, but a) I am not keen on deleting this if possible and b) I won't delete my user settings unless that is necessary. Like the attached thread, I am happy to attach crash reports, but without the ability to even open Firefox properly it's not obvious how I do this - force-quitting it just sends a report to Apple.

Any help much appreciated - I'd quite like Firefox working again.

My laptop is a MacBook Pro 13 2020 (Intel) running macOS Monterey (12.7.4). I installed the version of Firefox available for download as of writing (v127.0 based on Finder).

Otázku položil(a) Daniel Soutar Pred 4 hodinami

Posledná odpoveď od Daniel Soutar Pred 4 hodinami

You messed up my opening page when i choose the option for Firefox

Something happened with your new update, and now my computer is not working. i cannot get my emails to come even though i choose the email button. The wheel just keeps … (ďalšie informácie)

Something happened with your new update, and now my computer is not working. i cannot get my emails to come even though i choose the email button. The wheel just keeps turning and turning, and will not ever get to the emails. The same thing happens when i try other favorites buttons on the top of the page. i do not know the correct words to describe what i am trying to say because i am not tech savvy at all. i am a senior citizen who needs my computer to work again. What has happened? i do not understand any of the directions given to me when you have answered me today. i do not understand the details! i am very frustrated right now, and have spent a lot of my day trying to get my computer working the way it did yesterday. What has happened?

Otázku položil(a) sschwartz55 Pred 4 hodinami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 4 hodinami

Random Total Freezes

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't be… (ďalšie informácie)

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

  • Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
  • Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
  • Disabling hardware acceleration has not fixed the issue.
  • The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
  • The issue persisted after creating and switching to a new profile multiple times.
  • The issue persisted after renaming places.sqlite
  • The issue persisted after clearing cache and cookies multiple times.
  • The issue persisted after clearing downloads and history.
  • And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

Otázku položil(a) 8bitorne Pred 2 dňami

Posledná odpoveď od 8bitorne Pred 4 hodinami

Is there now a way to make the "Reopen Closed Tab" actually reopen closed tabs again?

A while back the behavior of the ctrl+shift+t shortcut changed from reopening tab in the current window to reopening tab in the current window or reopening last closed wi… (ďalšie informácie)

A while back the behavior of the ctrl+shift+t shortcut changed from reopening tab in the current window to reopening tab in the current window or reopening last closed window which for me and a lot of other people too made it worse. There's been a thread https://support.mozilla.org/en-US/questions/1421356 but it's been archived without a real solution. Is there now a way like a about:config toggle to bring back the old functionality? I really miss the old behavior.

Otázku položil(a) D4VID Pred 12 hodinami

Posledná odpoveď od cor-el Pred 4 hodinami

I have Win 11 Lenovo notebook that requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign each time i use Outlook and/or YouTube. A setting in Firefox clearly is che cause.

I have a Lenovo Win 11 notebook that now requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign… (ďalšie informácie)

I have a Lenovo Win 11 notebook that now requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign each time I use Outlook and/or YouTube. A setting in Firefox certainly seems to be the cause. I reinstalled Firefox, still same broblem.

A week or two ago I had no issues with Outlook and YouTube. It happens now every time I Open Outlook and YouTube.

I now use EDGE and have stopped using Firefox which has been my preferred browser for years.

Best regards,

Jim Challender


Cell [edited out phone# and address information from public support forum]

Otázku položil(a) Grampa Grumpy Pred 9 hodinami