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This message keeps popping up at the top of the page: "Hey, this is important: We don't have a password recovery email address or phone number for your account. If you lose access, we may not be able to help you. Add info now |Dismiss" How do I stop it?

  • 6 odpovedí
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od the-edmeister

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I have provided the information asked for but the message keeps popping up.

I have provided the information asked for but the message keeps popping up.

Všetky odpovede (6)

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Doesn't sound like that message is coming from Firefox, Mozilla wouldn't need a phone number for anything. Firefox does use an email address for the Firefox Sync feature, but not a phone number - the Sync feature is automated.

Please provide a screenshot of that message, including the URL of the website where that happens.
https://support.mozilla.com/en-US/kb/Adding+screenshots

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Screenshot was just uploaded.

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I have never seen a message like that in Gmail, but it does look like something that Gmail might generate. My suggestion is ask about that in Gmail help to make sure it is legitimate.

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I've seen such a message every now and then if I access Gmail although not this way AFAICR.
It is a screen that sometimes appears after I've logged in and go to the mail box.

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In my case this message appears many times a day.

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Have you considered providing the requested information" Or maybe asking Gmail support about blocking that message?