![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
I get the following error "The procedure entry point RtlCaptureContext could not be located in the dynamic link library KERNEL32.Dll" Please help. Windows 2000 sp4
Firefox crashes frequently in Facebook.com. and the error written above happens often and I think they are related??
Všetky odpovede (2)
That entry point is only available in Windows XP and later and not in Windows 2000.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See:
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it happens on Facebook then you can also try to remove gadgets from your Facebook page to see if one of them is causing it.
Tried Safemode and the same thing is happening. Facebook account has no gadgets. I have disabled all addons, themes, and extensions. I have tried all the troubleshooting methods mentioned and this is why I am requesting help. Do you have any other idea what may be causing this? Thanks, Brent