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I have this week problems with login into my bank (www.dnb.no) via Firefox. But I have no problems logging in with Edge og Google. I prefer using Firefox it frustrates me being unable to log in via Firefox. I get the message: BID-5000.

  • 2 odpovede
  • 2 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od olavaga

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I hve discussede the matter with my banks IT-department, but they answer me that recently they have heard about the same problem concerning Firefox login and said that the problem have to be fixed by Mozilla/Firefox

''' I hve discussede the matter with my banks IT-department, but they answer me that recently they have heard about the same problem concerning Firefox login and said that the problem have to be fixed by Mozilla/Firefox

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Did they say what problem we have to fix on our side? Can you ask them about it (bug id or a specific technology that we should implement)?

See also https://webcompat.com/issues/137089

Upravil(a) TyDraniu dňa

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No your reply did not solve my problem. And as to your questio: The bank had no spesific suggestions about "bug id or a specific technology that Mozilla should implement".

This is the message I received: "Det har oppstått en kommunikasjonsfeil.

Vi opplever en kommunikasjonsfeil mellom din nettleser og brukerstedet.

Årsaken kan være tregt nett eller problemer med din nettleser. Prøv igjen om en liten stund. Du kan også forsøke å slette informasjonskapsler og nettleserdata i nettleseren din eller prøve med en annen nettleser."

I have already tried to delete information capsules and browser data, but that did not solve the problem.

regards Olav Aga

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