Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

can't sign in to my account

  • 1 odpoveď
  • 2 majú tento problém
  • 16 zobrazení
  • Posledná odpoveď od FredMcD

notslow
notslow
more options

I try to sign in to my account for add ons and themes and it doesn't accept my password. When I request a password reset, it doesn't send it to my email. How can I get my account back? I have all of my favorite themes saved on there. I can still sign in from firefox setting to sync settings, but can't sign on to the addons site.

I try to sign in to my account for add ons and themes and it doesn't accept my password. When I request a password reset, it doesn't send it to my email. How can I get my account back? I have all of my favorite themes saved on there. I can still sign in from firefox setting to sync settings, but can't sign on to the addons site.

Všetky odpovede (1)

FredMcD
FredMcD
more options

Such e-mail is always sent to the address on file with the web site.

Any username/password issues should be posted here with password in the heading, https://support.mozilla.org/en-US/forums/contributors