Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Anything using javascript is no longer working on Firefox? Help! I'm crying over here!

  • 6 replies
  • 8 have this problem
  • 2 views
  • Last reply by zyonerx

more options

This is the script I use on my weebly website and also my blog on blogger: <script type='text/javascript' src='http://www.etsy.com/assets/js/etsy_mini_shop.js'></script><script type='text/javascript'>new Etsy.Mini(5119994,'gallery',5,5,0,'http://www.etsy.com');</script> ~ If you look at this page on my website: http://www.myhandmadelife.com/jewelry-shop.html ~ underneath the spinning photos, you should see squares with my jewelry and links to my Etsy shop. If your javascript is displaying correctly, you will. Mine, however, is not working and is blank beneath the spinning photos. Please help me! I've tried everything!

This is the script I use on my weebly website and also my blog on blogger: <script type='text/javascript' src='http://www.etsy.com/assets/js/etsy_mini_shop.js'></script><script type='text/javascript'>new Etsy.Mini(5119994,'gallery',5,5,0,'http://www.etsy.com');</script> ~ If you look at this page on my website: http://www.myhandmadelife.com/jewelry-shop.html ~ underneath the spinning photos, you should see squares with my jewelry and links to my Etsy shop. If your javascript is displaying correctly, you will. Mine, however, is not working and is blank beneath the spinning photos. Please help me! I've tried everything!

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Read this answer in context 👍 1

All Replies (6)

more options

Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
more options

Hi DornickDesigns,
have you enabled any extension that blocks it? maybe you should try disabling certain extensions and restart firefox to see if anything is changed.
I'm not sure though, so I hope you find it useful!

more options

Thank you Tylerdowner!!! It's working again! If you were standing here I would give you a giant hug! Thanks everybody :) xoxo

more options

Thank you so much!! That fixed it! xoxo

more options

I did reset and it worked like an hour or so and then again not working :(