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In Windows Vista 7, SP2, Firefox takes several minutes to launch, is non-responsive, hangs sometimes launches additional windows without my clicking. I get error code 10003.

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  • Last reply by Hasan

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I'm using Firefox 6.0.2 in Wndows Vista 7, SP2. I'm using Norman Security Suite anti-virus software. Firefox behaves erratically. Sometimes it takes several minutes to launch. If I launch an new window it sometimes hangs. It launches two extra windows without my having clicked to launch. Always two. I get an error code 10003 but when I search for this I get no information about it.

Windows Task Manager shows plugin-container for Firefox running in addition to firefox.exe.

I'm using Firefox 6.0.2 in Wndows Vista 7, SP2. I'm using Norman Security Suite anti-virus software. Firefox behaves erratically. Sometimes it takes several minutes to launch. If I launch an new window it sometimes hangs. It launches two extra windows without my having clicked to launch. Always two. I get an error code 10003 but when I search for this I get no information about it. Windows Task Manager shows plugin-container for Firefox running in addition to firefox.exe.

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