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Youtube videos not playing.

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  • 839 have this problem
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  • Last reply by brwe

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Since updating to Firefox 5 I can no longer play Youtube videos. I get a black box with no audio or video. Youtube does work on Safari. I've updated Adobe Flash, with no improvement.

Since updating to Firefox 5 I can no longer play Youtube videos. I get a black box with no audio or video. Youtube does work on Safari. I've updated Adobe Flash, with no improvement.

Chosen solution

In your Tools > Add-ons (or Firefox > Add-ons) do you have RealPlayer Browser Record or do you use any other similar tools that download videos from the web?

If so, can you disable them and restart Firefox to see if that helps. If not, try disabling Protected Mode in Flash with the following steps: http://forums.adobe.com/thread/1018071?tstart=0

We are working with Adobe right now to find out what exactly is happening.


Update: 6/12/12
Please read the article linked below for more info on this problem:
Flash 11.3 doesn't load video in Firefox

Read this answer in context 👍 23

All Replies (9)

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Hi Steve bwbarefoot, to edit a text file in Notepad with elevated privileges, right-click the Notepad icon on the Start menu and choose Run as administrator. Then open the file from within Notepad.

Modified by jscher2000 - Support Volunteer

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I edited the file and then saved it to my desktop with the same name. Then I copied it from there into the flash directory. A window comes up and asks you if you want to copy and replace it. Say yes.

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I'm having the same problem. Really tired of it too. Looking for another ship.

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I found an answer to my problem on mozillaZine. I uninstalled all my Flash Player software again and clicked on this link for a clean and simple Flash Player download. No probs since then!

http://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_11_plugin_32bit.exe

Good luck!

Alex

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Hi Valkyrie, after saving the exe, you can right-click and view the properties to see the version. That link currently loads version 11.2.202.235, which is the previous version. That might change to version 11.3 (the conflicting version) in the future, so folks should check before uninstalling/reinstalling or you might be wasting your time.

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Many thanks. I won't be updating Flash Player until I absolutely have to. This IT business is a dark art!

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This worked for me too.

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i got a solution too, but is not adobe the one with the problem, to me it seems that realplayer was the reason, if you modify ur settings on ffox it will do nothing!!! You must modify from realplayer.

1.open realplayer 2. go to preferences 3. download & recording 4. uncheck..enable web download and recording for these installed browsers 5. click ok 6. restart ffox

Do not need to uninstall or disable anything on the fox at least it works for me, still working with everything BUT the downloading and recording from realplayer. Not big deal as u all know is very easy to replace that.

thks to Matt_G for the solution!

Modified by ohtsuka

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I'm running 64 bit Windows 7. Apparently, the last time Flashplayer updated, it did so to match that. That's correct for my IE9--the problem is I hardly ever use IE, preferring Foxfire. I went to the Adobe website & downloaded the Flashplayer version specified for Foxfire (using my Foxfire browser) & it seems to have solved my problems.

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