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Firefox4: unable to add attachments in Hotmail

  • 8 replies
  • 45 have this problem
  • 21 views
  • Last reply by moros323

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I cann't add any attachment while sending email in hotmail with Firefox. It's OK by using IE or Google Chrome. The 'attachment', 'photo', 'document' hyperlinks cann't be clicked at all.

Version: Firefox 4.0 OS: Windows XP sp3

I cann't add any attachment while sending email in hotmail with Firefox. It's OK by using IE or Google Chrome. The 'attachment', 'photo', 'document' hyperlinks cann't be clicked at all. Version: Firefox 4.0 OS: Windows XP sp3

Modified by Daniel

Chosen solution

That's odd. It shows in your system specs as 1.7.0, but when I try to update 1.6.0_24 which I have installed, it tells me I have the latest version. Where did you download that one from?

Maybe try disabling IE Tab 2 which will disable the Microsoft ActiveX control in Firefox to see if that makes any difference.

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All Replies (8)

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Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it works correctly in that configuration, then one of your add-ons is the culprit.

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same problem in safemode. obvioursly it's bug of firefox 4.

pls see the attached screenshot.

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Click Windows Start button, go to Settings and then Control Panel. Find Java in the list and then click the "Update Now" button.

Reboot and then try hotmail again. I have the same setup as you, but don't have a problem sending attachments by email.

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thank you for your reply. The java in my pc is already the latest version.

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Chosen Solution

That's odd. It shows in your system specs as 1.7.0, but when I try to update 1.6.0_24 which I have installed, it tells me I have the latest version. Where did you download that one from?

Maybe try disabling IE Tab 2 which will disable the Microsoft ActiveX control in Firefox to see if that makes any difference.

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Dear Xircal, thank you so much. I have uninstall all the add-ons one by one. Finally, I found the problem is caused by the fantastic add-on "Pentadactyl" (nightly version). After uninstall it then re-install the stable version. All functions in hotmail is OK now. Thank you for your great help. Thx.

Modified by Daniel

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You're welcome.

Can you click the "Solved" button? This will take your post out of the loop.

Thanks.

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You don't have to disable any addons or extentions!!!You guys are not going to believe this I figured out the problem it's really dumb...ok here goes the attachment uploader loads seperate so I got to thinking it's a popup so I went to options content and under block pop ups there is an option exceptions click on that and in the box type firefox.com and hit allow pow its fixed!!!!! :-)