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Cannot scroll in FF4

  • 2 replies
  • 15 have this problem
  • 8 views
  • Last reply by DOG425

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I cannot scroll ever since I updated to firefox 4. My scrolling works in ALL other applications. My settings in about:configs are set to the 0,1,true as dictated in the support article on scrolling. I do not have caret browsing enabled. Help?

I cannot scroll ever since I updated to firefox 4. My scrolling works in ALL other applications. My settings in about:configs are set to the 0,1,true as dictated in the support article on scrolling. I do not have caret browsing enabled. Help?

All Replies (2)

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No answers I am afraid, but some questions that may help those wanting to look into this:

  • what is the pointing device in use ? trackpad, centrewheel mouse etc
  • how are you scrolling and what works and does not work
    • vertical scrolling, horizontal, or both
    • how are you trying to scroll, mousewheel, scroll bars, arrow keys on keyboard

Presumably the articles you looked at were cannot scroll with mouse wheel or touchpad & unable to scroll with arrow keys is that correct (I notice also there is mention in another thread of a preference ui.trackpoint_hack.enabled )

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Hi!

In the event you have a trackpad by ALPS the solution presented in the below forum thread (entry number three) might work:

https://support.mozilla.com/en-US/questions/791829#answer-163071