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Unable to access webpages via Firefox

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Webpages don't open on Firefox and a link is clicked (for example, a link in an email). This problem does not happen when using another browser. I followed the advice given to someone who had the same problem. Switching to "No proxy" as suggested did not correct the problem. The advice was from zeroknight and is pasted below: zeroknight 12/1/23, 1:28 AM more options The browser settings are in the menu that looks like three horizontal bars (≡). From there, go into Connection Settings and change "Use system proxy settings" to "No proxy".

Refreshing Firefox did not correct the problem

Webpages don't open on Firefox and a link is clicked (for example, a link in an email). This problem does not happen when using another browser. I followed the advice given to someone who had the same problem. Switching to "No proxy" as suggested did not correct the problem. The advice was from zeroknight and is pasted below: zeroknight 12/1/23, 1:28 AM more options The browser settings are in the menu that looks like three horizontal bars (≡). From there, go into Connection Settings and change "Use system proxy settings" to "No proxy". Refreshing Firefox did not correct the problem

All Replies (2)

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What site? Show us what you're getting when you try the mystery site.

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Hi, It has happened with almost every website I try to reach: Outlook, Mozilla Support, my bank, clicking on the link at the end of your email (for allowing response to you). A new tab in Firefox will open but the desired website doesn't open on it. All I get is a signal (a moving dot) indicating that it is trying to open a website. I find that I have to close and reopen Firefox to access websites. I wasn't able to take a screen shot of what I see. I noticed many people posted problems like this.

Modified by Caroline Grossmann

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