Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My provider Network Solutions is updating their security. They would prefer that clients use IMAP rather than POP. Thunderbird software won't let me change this; why? If I have to delete my account and create a new one, wha?

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by david

more options

I've used Thunderbird for years using a POP setting; Network Solutions would prefer that I use IMAP. I don't know the difference, but they must and prefer that it be IMAP (netsol-imap-oxcs.hostingplatform.com) (PORT: 993. When bringing up the settings in my mail account, it doesn't allow anyone to change that field. What can I do? I want to use Thunderbird; because of this particular setting I haven't been able to, and must instead log on to Network Solutions and go through their email interface. Thank you.

I've used Thunderbird for years using a POP setting; Network Solutions would prefer that I use IMAP. I don't know the difference, but they must and prefer that it be IMAP (netsol-imap-oxcs.hostingplatform.com) (PORT: 993. When bringing up the settings in my mail account, it doesn't allow anyone to change that field. What can I do? I want to use Thunderbird; because of this particular setting I haven't been able to, and must instead log on to Network Solutions and go through their email interface. Thank you.

All Replies (3)

more options

You cannot change a POP account to IMAP, or an IMAP account to POP. Instead, you must create a new account. You can do this alongside the other account. This restriction is not unique to Thunderbird, it is a reflection on the two different protocols.

Helpful?

more options

David

Network Solutions accounts are not working with Thunderbird

What are the new correct settings for IMAP and POP accounts for NS accounts a swell as AOL email accounts

Helpful?

more options

I do not know, as users usually have that info. I did, however, locate this site that appears to have what you're looking for. https://iowacitytech.com/2021/10/10/netsol-email/ info for AOL appears to be here:

  https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.