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verification code didn't work

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  • Last reply by cor-el

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The code sent to my email took me to a page which said bad request - so I can't verify my account - please advise

The code sent to my email took me to a page which said bad request - so I can't verify my account - please advise

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'Bad Request' usually means that there is a problem with the cookies, so you can try to clear the cookies and site data for that origin (protocol and hostname) or use "Forget About This Site".