Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

sign in fail

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by david

more options

I am unable to sign in, it asks for my gmail password which I give, and it is correct, but I am unable to sign in and I keep keep the enter your password again and again. I am able to sign into my gmail on this computer through gmail directly, and also on my iPhone so I know my password is correct. I have been using Thunderbird for years and would like to continue to do so.

I am unable to sign in, it asks for my gmail password which I give, and it is correct, but I am unable to sign in and I keep keep the enter your password again and again. I am able to sign into my gmail on this computer through gmail directly, and also on my iPhone so I know my password is correct. I have been using Thunderbird for years and would like to continue to do so.

All Replies (1)

more options

Are you using OAUTH security? It seems you are not. If I'm correct, change your security setting to OAUTH and remove your current password and then connect. Google will prompt you through the authorization process.