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I have no spam folder in Thunderbird for my AOL imap email accounts.

  • 4 replies
  • 1 has this problem
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  • Last reply by parkenter

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Hi!

I have no spam folder in Thunderbird for my AOL imap email accounts. I made sure that I am subscribed to all available folders but the spam folder is not even there for me to subscribe to. How can I view my spam folders for my AOL email accounts in Thunderbird?

Hi! I have no spam folder in Thunderbird for my AOL imap email accounts. I made sure that I am subscribed to all available folders but the spam folder is not even there for me to subscribe to. How can I view my spam folders for my AOL email accounts in Thunderbird?

Chosen solution

I've edited my first reply for clarity. Spam is not available to subscribe, but Bulk Mail is, and it shows the Spam contents. Bulk Mail is managed by AOL, separate from TB's Junk Controls.

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Bulk Mail is the folder that should be subscribed in TB, corresponding to AOL's Spam folder. Does Bulk Mail appear in the list of folders to subscribe?

Modified by sfhowes

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There is no spam folder in the list of folders to subscribe to. However, It does look spam emails are appearing in the bulk mail folder. I guess I should just be using the bulk mail folder as my spam folder?

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Chosen Solution

I've edited my first reply for clarity. Spam is not available to subscribe, but Bulk Mail is, and it shows the Spam contents. Bulk Mail is managed by AOL, separate from TB's Junk Controls.

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Yes, I am subscribed to bulk mail folder and I now see that my spam mail appears in that folder. Thanks, I really appreciate your help!