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Sign Off (shutdown) Crashing is Constant

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by Wayne Mery

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Hello.....

I really like the facility of using Thunderbird, as it lets me implement my AOL messages in such a manner that it is easier to search within historical emails from individual parties.

However, I have never been able to use the program without it crashing upon closing the session. It doesn't matter how I "exit" or "close", or just X-out the program, within a minute or so I get a gray box which says that "Thunderbird Has Crashed", and asks for my comments....every....single....time.

Is there some way around having to close out the "Crash Box", after the crash ? Why do you think I always crash on the way out ?

Thanks for your help, of any kind. Dave S. (DLSWEBZ@AOL.COM)

Hello..... I really like the facility of using Thunderbird, as it lets me implement my AOL messages in such a manner that it is easier to search within historical emails from individual parties. However, I have never been able to use the program without it crashing upon closing the session. It doesn't matter how I "exit" or "close", or just X-out the program, within a minute or so I get a gray box which says that "Thunderbird Has Crashed", and asks for my comments....every....single....time. Is there some way around having to close out the "Crash Box", after the crash ? Why do you think I always crash on the way out ? Thanks for your help, of any kind. Dave S. (DLSWEBZ@AOL.COM)

Modified by Wayne Mery

All Replies (2)

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Help/Troubleshooting, Crash Reports, post the last few crash IDs, which begin bp-....

In the meantime, run Windows in safe mode and see if TB still crashes.

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We want to fix the situation you have described - please post additional information for us.

(no response to pm)