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Switching from Live mail to Thunderbird.

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cauleyt

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I'm not very savvy, so excuse me is I sound naive. My current email account is webmail via spectrum. My operating system is Windows 10. I had been set up to automatically download my email from Spectrum "Roadrunner" to MS Live mail. Live mail was more robust and easier to use than webmail. However a recent Windows 10 update messed things up. I can't use Live mail and and I cannot fix the problem. I would like to replace my Live mail with Thunderbird. Will that work? If so, what are the steps?

I'm not very savvy, so excuse me is I sound naive. My current email account is webmail via spectrum. My operating system is Windows 10. I had been set up to automatically download my email from Spectrum "Roadrunner" to MS Live mail. Live mail was more robust and easier to use than webmail. However a recent Windows 10 update messed things up. I can't use Live mail and and I cannot fix the problem. I would like to replace my Live mail with Thunderbird. Will that work? If so, what are the steps?

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Export your WLM mail to eml files, create a subfolder of Local Folders in TB, then add the eml files by drag and drop from File Explorer to the subfolder.

https://support.mozilla.org/en-US/questions/1296717

For the contacts, export them to individual vCards (.vcf files), merge them into a single vcf file, then import the file to TB.

https://support.mozilla.org/en-US/questions/1280605

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I found that there is now a new version of importexporttools version 10 that is just a few days old and works with Thunderbird 78.3.1