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Stop trying to download from imap account

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by mhouseco

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I have two imap accounts configured in TB that do not exist on the server any longer. I am trying to get TB to stop checking them since it causes error messages to pop up. Currently using TB 68.10.0. In the two accounts under server settings I have unchecked 'check for new messages at start up', 'check for new every x min', and 'allow immediate server notifications', but at start up I'm still getting error messages.

Other accounts are working fine, as expected.

What might I be missing?

I have two imap accounts configured in TB that do not exist on the server any longer. I am trying to get TB to stop checking them since it causes error messages to pop up. Currently using TB 68.10.0. In the two accounts under server settings I have unchecked 'check for new messages at start up', 'check for new every x min', and 'allow immediate server notifications', but at start up I'm still getting error messages. Other accounts are working fine, as expected. What might I be missing?
Attached screenshots

Chosen solution

Try this: go Offline from File/Offline/Work Offline, then see if you can copy to Local Folders, confirming that the full message is copied.

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Why not remove the accounts, after copying the messages (if they are still available) to Local Folders? Select an account in Tools/Account Settings, Account Actions, at the bottom of the left pane, Remove Account.

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I like this idea, but I'm getting stuck with a spinner of doom when I click into the accounts inbox. I can click different emails in the inbox and usually get them to display in the message window, but trying to move or copy to a local folder doesn't do anything.

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Chosen Solution

Try this: go Offline from File/Offline/Work Offline, then see if you can copy to Local Folders, confirming that the full message is copied.

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Combining the two suggestions solved my issue, thank you!