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Sync Not Working On New Computer

  • 2 replies
  • 2 have this problem
  • 17 views
  • Last reply by cor-el

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I am unable to get Firefox sync working on my new work computer. Sync generally works very well for me, however after logging on to my new computer none of my bookmarks or settings sync. I do see that the device is connected to my account, and I get a notification on my personal laptop that the new laptop is connected to the account. I went through the troubleshooting steps and I unlinked all for my devices, updated the browser on all devices, and logged back in. Still no luck, the browser is just not syncing. Any advice would be appreciated.

I am unable to get Firefox sync working on my new work computer. Sync generally works very well for me, however after logging on to my new computer none of my bookmarks or settings sync. I do see that the device is connected to my account, and I get a notification on my personal laptop that the new laptop is connected to the account. I went through the troubleshooting steps and I unlinked all for my devices, updated the browser on all devices, and logged back in. Still no luck, the browser is just not syncing. Any advice would be appreciated.

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You can open about:sync-log via the location bar to see whether recent Sync logs are available.
You can upload the file to a website like Pastebin if you can't post the content of the file in a reply.