Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to restore

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by hellosct1

more options

I accidentally Click on clear private data and all the music I download with Firefox browser is all gone, my question is how do I restore the mp3 that was lost due to my error I am waiting for an answer from you as soon as possible Thank you for your attention

I accidentally Click on clear private data and all the music I download with Firefox browser is all gone, my question is how do I restore the mp3 that was lost due to my error I am waiting for an answer from you as soon as possible Thank you for your attention

All Replies (1)

more options

Hi, the files must be in your download folder. you must use the music application or a file explorer thank's