Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Thunderbird email taken over by Mozilla and will not display anything. I run a shop and need my email: lodge1942@comcast.net

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by lodge1942

lodge1942
lodge1942
more options

13Nov201 When I opened my Thunderbird email account, lodge1942@comcast.net at about 0630 hrs. it tried to go to the opening page and then went to Mozilla Thunderbird. I went back and it did the same thing. This is when I noticed the change in the icon. I went in to the page and tried to get back to my email but it just had page after page of info about the Firefox account. I can not get into or receive any email. Can not find out anything about opening it up. I did not ask for this nor did I give permission to have this new email.

13Nov201 When I opened my Thunderbird email account, lodge1942@comcast.net at about 0630 hrs. it tried to go to the opening page and then went to Mozilla Thunderbird. I went back and it did the same thing. This is when I noticed the change in the icon. I went in to the page and tried to get back to my email but it just had page after page of info about the Firefox account. I can not get into or receive any email. Can not find out anything about opening it up. I did not ask for this nor did I give permission to have this new email.

Chosen solution

just reinstall from getthunderbird.com.

Given the change in the icon is very minor, I am assuming something more serious has gone wrong in your update.

Read this answer in context 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

just reinstall from getthunderbird.com.

Given the change in the icon is very minor, I am assuming something more serious has gone wrong in your update.

lodge1942
lodge1942 Question owner
more options

Thanks. While I was trying to make adjustments it just all came up as it should. This morning it took a long time but did come up/