Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to send or recv emails ... help

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Matt

more options

I an unable to send or recv emails. I run Norton 360 and they do not support Thunderbird. My server online support says all my settings are OK. I ran a full scan yesterday & all is well. this problem started 12/24/17. I am older and not Tech savvy & the online tips on how to fix this are too confusing for me. I need a real person to help. Marlene Lindeman ... ... One error message reads: "connection to server mail.ohio.net timed out"


edited email and phone# from public and spam/search bots.

I an unable to send or recv emails. I run Norton 360 and they do not support Thunderbird. My server online support says all my settings are OK. I ran a full scan yesterday & all is well. this problem started 12/24/17. I am older and not Tech savvy & the online tips on how to fix this are too confusing for me. I need a real person to help. Marlene Lindeman ... ... One error message reads: "connection to server mail.ohio.net timed out" edited email and phone# from public and spam/search bots.

Modified by James

All Replies (1)

more options

Open Norton and disable in the advanced settings email scanning. It does not really work anyway. Reboot your computer. Any better?