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Cannot open hyperlinks in messages

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

Sunjester
Sunjester
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I have Windows 10 and i am running Google Chrome as my web browser. I have just started using Thunderbird and found that hyperlinks are disabled in incoming messages. I have tried running Thunderbird in safe mode and the problem remains. I have tried the following. 1. Ensured that Google Chrome is set as my default web browser. 2. Checked that no application is specified for the HTTP?HTTPS content type: I selected Tools > Options> Attachments panel. HTTP and HTTPS are not listed in the Content Type column 3. Used the Config Editor to check that network.protocol-handler.external-default is set as TRUE. 4. Uninstalled and reinstalled Google Chrome.

Any thoughts please?

I have Windows 10 and i am running Google Chrome as my web browser. I have just started using Thunderbird and found that hyperlinks are disabled in incoming messages. I have tried running Thunderbird in safe mode and the problem remains. I have tried the following. 1. Ensured that Google Chrome is set as my default web browser. 2. Checked that no application is specified for the HTTP?HTTPS content type: I selected Tools > Options> Attachments panel. HTTP and HTTPS are not listed in the Content Type column 3. Used the Config Editor to check that network.protocol-handler.external-default is set as TRUE. 4. Uninstalled and reinstalled Google Chrome. Any thoughts please?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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This is not a Thunderbird issue. It is about your Chrome browser and getting Windows 10 to honour settings. But I can see why you thought it was Thunderbird, after all that is where the clickable link was located.

However, there are several reports on google saying that Windows 10 is a pain when it comes to setting a default browser. Just setting it via Settings default browser does not always work. So try this:

Control Panel > All control panel items > Default Programs > Set default Programs

select 'Google chrome' click on 'Set this program as default' click on 'Choose defaults for this program' all of the following need to be selected. Extensions:

  • .htm
  • .html
  • .shtml
  • .xht
  • .xhtml

Protocols:

  • FTP
  • HTTP
  • HTTPS

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  • Internet link