Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 45 will not update

more options

I get an error message saying, "software update failed" when attempting auto or manual update to version 46. When I try to download a clean copy of version 46 the download insists that it is version 43.0.1. HELP!! Jimmy Cosby

I get an error message saying, "software update failed" when attempting auto or manual update to version 46. When I try to download a clean copy of version 46 the download insists that it is version 43.0.1. HELP!! Jimmy Cosby

All Replies (1)

more options