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copy email

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  • 3 have this problem
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  • Last reply by christ1

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Hi,

I have successfully installed ThunderBird on a laptop (about 6 months ago) - where it shows almost 27000 emails with attachments

When I try to copy over the file (to a NEW laptop I just bought) - with a new profile name - by following your guidelines. The profile copies - but only 4,300 emails come over. Some emails are there but without text or attachments.

Is it possible to drag drop ? or another way?

Thanks Rob

Hi, I have successfully installed ThunderBird on a laptop (about 6 months ago) - where it shows almost 27000 emails with attachments When I try to copy over the file (to a NEW laptop I just bought) - with a new profile name - by following your guidelines. The profile copies - but only 4,300 emails come over. Some emails are there but without text or attachments. Is it possible to drag drop ? or another way? Thanks Rob

All Replies (1)

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Then something may get lost during the copy process. Make sure everything gets copied over.