Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Issue receiving New Emails_ I have to restart Thunderbird to receive New Emails

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by christ1

jozeph51
jozeph51
more options

Hello I've had a problem recently with receiving New Emails. This seemed to start about a week ago. To receive new emails I have to restart Thunderbird. I've tried clicking on Get Messages and nothing happens unless I restart and then then new messages pop up. Since I've had TB on this computer for a long time I even completely uninstalled it and reinstalled a couple of days ago. Same thing keeps happening. I'm using Windows 7. IMAP through GoDaddy. TB version: 38.7.1 I've searched online etc and nothing seems to help. If you have any suggestions please let me know. Thanks Joe

Hello I've had a problem recently with receiving New Emails. This seemed to start about a week ago. To receive new emails I have to restart Thunderbird. I've tried clicking on Get Messages and nothing happens unless I restart and then then new messages pop up. Since I've had TB on this computer for a long time I even completely uninstalled it and reinstalled a couple of days ago. Same thing keeps happening. I'm using Windows 7. IMAP through GoDaddy. TB version: 38.7.1 I've searched online etc and nothing seems to help. If you have any suggestions please let me know. Thanks Joe

All Replies (3)

rocketmandb
rocketmandb
more options

I have the same problem

christ1
christ1
  • Top 10 Contributor
more options

There are a number of people who complained about not getting new messages via GoDaddy IMAP recently, unless Thunderbird is restarted. Check with GoDaddy if they have problems. Assuming there is a GoDaddy support forum, check whether other users have the same problem.

christ1
christ1
  • Top 10 Contributor
more options

Challenge GoDaddy with the information below. https://bugzilla.mozilla.org/show_bug.cgi?id=1260724#c10