Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Imac g5 says thunderbird is open but it isn't. ???

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Zenos

philgoldman
philgoldman
more options

Downloaded thunderbird for my old imac g5 10.5.8 and when I try to launch it it says a copy of thunderbird is already open. But it isn't. Restart, reload, redownload...nothing helps. Whats up?

Thanks for the help.

Phil

Downloaded thunderbird for my old imac g5 10.5.8 and when I try to launch it it says a copy of thunderbird is already open. But it isn't. Restart, reload, redownload...nothing helps. Whats up? Thanks for the help. Phil

All Replies (3)

Zenos
Zenos
more options

Several suggestions here: http://kb.mozillazine.org/Profile_in_use

The lock file is a common cause of this, particularly when a profile has been copied from one machine to another. Is that likely in your case?

philgoldman
philgoldman Question owner
more options

Thanks so much for reply. If you mean the file was locked it wasn't what's next???

Zenos
Zenos
more options

You didn't have any of the lock files mentioned in the linked article?