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Tags are sorting incorrectly

  • 5 replies
  • 3 have this problem
  • 9 views
  • Last reply by RodBower

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When I sort my messages by "Tag" the list has the tags sorted in the order 1,3,4,5,6,2. I can't change the number of the tags, only the name and the colour. What's going on?

When I sort my messages by "Tag" the list has the tags sorted in the order 1,3,4,5,6,2. I can't change the number of the tags, only the name and the colour. What's going on?

Chosen solution

If I use the 'Tag' column header to sort emails with tags, then it sorts alphabetically either A-Z or Z-A; not in the order the tags are actually listed/created.

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All Replies (5)

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I don't use tags.

Might it be doing something stupid like sorting alphabetically on the tag names?

Modified by Zenos

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No not alphabetical. And I've just added another one and it's now sorting: 1, 3, 4, 5, 7, 6, 2.

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Chosen Solution

If I use the 'Tag' column header to sort emails with tags, then it sorts alphabetically either A-Z or Z-A; not in the order the tags are actually listed/created.

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so if I created tags in this order and this is how it appears if I select the 'Tags' icon on the 'Mail Toolbar' or right click on email >select 'Tags':

  1. Important
  2. Work
  3. Personal
  4. To do
  5. Later
  6. Done

then when I sort by using the 'Tags' column header, they will be sorted as: 6,1,5,3,4,2 or 2,4,3,5,1,6

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Yes you're correct. And apologies to Zenos as well. They ARE sorting alphabetically. I was put off the track because of some symbols in my Tag names (parentheses and dashes). It does seem silly that the Tags obviously have a number, but it can't be edited and it isn't used for sorting. I have worked around it by adding number prefixes to the names, so in your example the actual Tag NAME would be "1. Important", regardless of its number.

Modified by RodBower