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  • Last reply by christ1

Mopsy
Mopsy
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Can anyone help, please? All but 21 emails, including Sent, Inbox and Drafts, have mysteriously vanished overnight, and have also disappeared from the server. We do back the system up weekly, but for the life of me I can't find the Inbox etc folders in the backup. Why/how could this happen, and how can I stop it happening again? Any assistance will be gratefully received - thank you!

Can anyone help, please? All but 21 emails, including Sent, Inbox and Drafts, have mysteriously vanished overnight, and have also disappeared from the server. We do back the system up weekly, but for the life of me I can't find the Inbox etc folders in the backup. Why/how could this happen, and how can I stop it happening again? Any assistance will be gratefully received - thank you!

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christ1
christ1
  • Top 25 Contributor
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This article may help to find out what happened. http://kb.mozillazine.org/Disappearing_mail

If you do have a backup of your profile, restore the entire profile. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Modified by christ1