Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

I can no longer open pdfs in Firefox. I don't get an error message. Nothing happens when I click on the link. Same problem with downloads.

  • 1 ответ
  • 3 имеют эту проблему
  • 6 просмотров
  • Последний ответ от Matt_G

lornetz
lornetz
more options

Never had a problem like this before, I was always able to open a pdf or download a file from any site. I used Firefox exclusively to download my credit card statements, bills, etc. but I can no longer do this.

Never had a problem like this before, I was always able to open a pdf or download a file from any site. I used Firefox exclusively to download my credit card statements, bills, etc. but I can no longer do this.

Все ответы (1)

Matt_G
Matt_G
more options

Hi lornetz,

Have you looked at the View PDF files in Firefox or choose another viewer Knowledge Base article? There is some good troubleshooting information in there. They also list 2 different PDF plugins. I'd try both just to be safe.

Hopefully this helps!