![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
problem loading the page on clicking the firefox symbol
I use a MacBook Pro. When firefox is open (blue light under the symbol), I cannot open a page when clicking on the firefox symbol. I have to go to file and click new tab, new window or open location. Or to bookmarks.
Все ответы (8)
Do you mean that your home page will not open?
yes correct my home page will not open.
Did you try to close that not working window if it work in the new window?
If I quit Firefox, on first opening it's open to home page but then after that it's back to same problem of not being able to open unless going to file etc......etc....
Have you checked your home page setting in Preferences > General?
yes, all checked
Try to do some maintenance like repair the disk permissions and remove the Firefox plist file.
Try to remove the Firefox plist file (org.mozilla.firefox.plist).
- http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).
Thank you, I have already tried to remove the plist file. Apple Care recommended this but I still have the the same problems/issues.
I made contact with Firefox yesterday after removing the file.