Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Changed the size of the text in Thunderbird. Now my entire mail display takes up less than a quarter of an inch

  • 4 ответа
  • 0 имеют эту проблему
  • 4 просмотра
  • Последний ответ от Wayne Mery

more options

I tried to change the size of the text in Thunderbird and now my entire mail display takes up less than a quarter of an inch of display. I tried uninstalling and reinstalling it, and it is still the same. Is there a way to get rid of those settings and go back to the defaults without doing it inside the program? I have enclosed a screenshot of it. I love my Thunderbird and am lost without it. Please help. Someone. Anyone.

I tried to change the size of the text in Thunderbird and now my entire mail display takes up less than a quarter of an inch of display. I tried uninstalling and reinstalling it, and it is still the same. Is there a way to get rid of those settings and go back to the defaults without doing it inside the program? I have enclosed a screenshot of it. I love my Thunderbird and am lost without it. Please help. Someone. Anyone.
Приложенные скриншоты

Изменено Wayne Mery

Все ответы (4)

more options

Hopefully starting in safe mode will put Thunderbird in a workable state https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#w_starting-thunderbird-in-troubleshoot-mode

Then ...

Check the Config Editor for this settings:

  • Settings > General
  • scroll to bottom and click on 'Config Editor' button

It opens in a new tab

  • In top search type: pixels
  • look for this line : layout.css.devPixelsPerPx
  • default is a negative number -1.0

It should not be in bold text, if bold text then it has been altered.

  • If you have anything else in that setting use the arrow icon on far right - click on it and the default is reset.

Another value to check is mail.uifontsize, what value do you see?

Please post your results

more options

Unfortunately, when I opened it in safe mode, this is what I got -

more options

I did another uninstall/reinstall and I thought it fixed it, but it opened it in my DuckDuckGo browser instead. The application itself is still very, very tiny.

Изменено Ande

more options

Sorry you having so much trouble.

See https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data and find your profile directory. Stop Thunderbird.

Save a copy of your prefs.js file.

With Thunderbird shut down, edit prefs.js and remove any lines you find with layout.css.devPixelsPerPx and mail.uifontsize

Restart Thunderbird.