Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Firefox Updates and New Profiles

  • 1 ответ
  • 0 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Mike Kaply

Gabby
Gabby
more options

My organization would like to keep automatic updates for Firefox enabled. However, each update prompts end users to create a new profile. We've provided them with instructions on how to navigate to about:Profiles and find the Firefox profile that has their bookmarks. The same set of instructions then guides them on how to save that profile as their default too. Unfortunately, our end users aren't very good at this and sometimes they have to repeat the process for a few days in a row. Which I assume is due to subsequent Firefox updates, but I'm not sure.

That said, is there anything we can do that'd avoid end users from having to go through this process for every Firefox update?

My organization would like to keep automatic updates for Firefox enabled. However, each update prompts end users to create a new profile. We've provided them with instructions on how to navigate to about:Profiles and find the Firefox profile that has their bookmarks. The same set of instructions then guides them on how to save that profile as their default too. Unfortunately, our end users aren't very good at this and sometimes they have to repeat the process for a few days in a row. Which I assume is due to subsequent Firefox updates, but I'm not sure. That said, is there anything we can do that'd avoid end users from having to go through this process for every Firefox update?

Все ответы (1)

Mike Kaply
Mike Kaply
  • Top 25 Contributor
  • Moderator
more options

What platform are you on? It sounds like somehow Firefox is going into a different directory when it's updating, but it shouldn't do that if we are controlling the update.