Email newsletter with a lot of boxes (looks framed)
Hello guys :)
We are a business actively sending in email newsletters on New Arrivals and so on, and we are using Thunderbird for our emails.
A recent newsletter looks framed when we view it from Thunderbird, but the boxes are not there from the Gmail view.
Hope someone can help us out. Cheers!
Все ответы (3)
I will assume that is in compose, as those are table borders than normally only appear in the compose window.
Hi @Matt
Thank you for your reply :) Nope, this is not from the compose window. It is a direct view of the email received.
It's as if the incoming mail thinks it's 'edit as new message' - like a draft email - I'm sure I've seen that before - it was a while ago.
Please check what is set up for the Drafts etc.
- Right click on mail account name folder in Folder Pane and select 'Settings'
- This opens Account Settings in new tab
- click on 'Copies & Folders'
Please check: Keep Draft messages in:
- If this is an imap mail account - select 'Other' and choose 'Drafts on imap account name'
Does the mail account have more than one identity ?
- Select mail account name in left pane
- on right - click on 'Manage Identities' button
- If there is more than one identity - select each in turn to check what is set up for 'Drafts'.
If you change anything please restart Thunderbird.