When trying to change my password I receive the message 'unverified session'
When I try to change my sync password, I receive the message 'unverified session'. A screenshot is attached.
Все ответы (5)
Resetting the sync password, or changing its e-mail, will remove all data from the servers.
This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
- I've lost my Firefox Sync account information - What to do
- I’ve forgotten, or don't have access to, my Firefox Account email address
I've not forgotten my sync password - I remember it, and enter it in the 'current password' field. I am simply trying to change it from a password I know, to a new password.
Try to log in to the Firefox account via this website.
That's the site I'm using which is giving me the 'unverified session' error ... I have 2FA enabled, does that make a difference?
Did you previously login? Note that you may have to disable 2FA to be able to change the password. If you do not manage to change the password then you can reset the password and re-enable 2FA.