Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Address book won't migrate to new computer

  • 5 ответов
  • 3 имеют эту проблему
  • 13 просмотров
  • Последний ответ от christ1

more options

Operating with Windows 10; have new computer and was able to successfully export all my old emails to it, but for some reason my address books aren't showing up. Double-checked my Profile, and it's showing all my .mab files...but when I click on "Address book" in T'bird, there's nothing there. Have tried re-exporting/importing Profile, but same problem occurs. Thoughts???

Operating with Windows 10; have new computer and was able to successfully export all my old emails to it, but for some reason my address books aren't showing up. Double-checked my Profile, and it's showing all my .mab files...but when I click on "Address book" in T'bird, there's nothing there. Have tried re-exporting/importing Profile, but same problem occurs. Thoughts???

Выбранное решение

Never mind...solved it myself! Thanks anyway.... (and BTW, I didn't "just carry over my mail"...I actually copied my entire profile...have done it before, so I'm not a newbie...there was simply a glitch in the newcomputer that I solved.)

Прочитайте этот ответ в контексте 👍 0

Все ответы (5)

more options
was able to successfully export all my old emails to it, but for some reason my address books aren't showing up.

Can you explain how you expect your address book magically showing up on the new computer when you just carried over your mail?

Have tried re-exporting/importing Profile

What exactly did you do? You do not need to export and import anything, you can simply copy over the existing profile.

more options

Выбранное решение

Never mind...solved it myself! Thanks anyway.... (and BTW, I didn't "just carry over my mail"...I actually copied my entire profile...have done it before, so I'm not a newbie...there was simply a glitch in the newcomputer that I solved.)

more options
have done it before, so I'm not a newbie...

Good, but why didn't you explain that clearly in the first place?

more options

I lost my address book with new computer. How do I retrieve it?

more options

Auntiee,

please start a new thread for your problem. Provide as many details as possible.