Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Why can't view Yahoo Japan in Firefox browser?

  • 2 ответа
  • 2 имеют эту проблему
  • 2 просмотра
  • Последний ответ от Ari94

more options

Since today I am unable to view http://www.yahoo.co.jp/ properly in Firefox browser while I can open it in MS Internet Explorer without any problem.

Is there any solution to this problem? Thank you.

Since today I am unable to view http://www.yahoo.co.jp/ properly in Firefox browser while I can open it in MS Internet Explorer without any problem. Is there any solution to this problem? Thank you.
Приложенные скриншоты

Все ответы (2)

more options

Hi Ari94, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

ideato said

Hi Ari94, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.
Further information can be found in the Delete browsing, search and download history on Firefox article. Did this fix your problems? Please report back to us! Thank you.

Hi, Thank you for the reply. Even after clearing everything problem remain same.