Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox crashes

  • 1 răspuns
  • 1 are această problemă
  • 5 vizualizări
  • Ultimul răspuns de knorretje

andrewch66
andrewch66
more options

I need help with crashes that happen on a daily basis.

When I open firefox it crashes.

I need help with crashes that happen on a daily basis. When I open firefox it crashes.

Toate răspunsurile (1)

knorretje
knorretje
more options

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-9b01edaa-f8fb-4aad-b96c-bad812111102
Firefox 7.0.1 Crash Report [@ nsComponentManagerImpl::GetServiceByContractID(char const*, nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem
According to the user in question 892517 Trusteer is aware of the problem and working on a fix. You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport