Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

When paying online, after bank verification screen Firefox 4 reloads the login page and does not complete the transaction. Why?

  • 1 răspuns
  • 15 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de cor-el

ronbmy
ronbmy
more options

When on www.national-lottery.co.uk and trying to add money to my account from my debit card I am asked certain security information including the card svc - this is normal.

I am then passed to my bank to give more security information. After this is input it should be verified, I am notified of this and passed back to the original website to continue as I wish.

That is how it works with Firefox 3.16

With Firefox 4 after the bank verification input part of the original account login screen is loaded over the security details and I am unable to do anything apart from sign out of the account.

With this on top of the other changes you have made I am sure that I will switch to another browser as I have had no confidence in Firefox 4 while using it for 2 weeks.

When on www.national-lottery.co.uk and trying to add money to my account from my debit card I am asked certain security information including the card svc - this is normal. I am then passed to my bank to give more security information. After this is input it should be verified, I am notified of this and passed back to the original website to continue as I wish. That is how it works with Firefox 3.16 With Firefox 4 after the bank verification input part of the original account login screen is loaded over the security details and I am unable to do anything apart from sign out of the account. With this on top of the other changes you have made I am sure that I will switch to another browser as I have had no confidence in Firefox 4 while using it for 2 weeks.

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"