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A problem with signing in and 2FA

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it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've been using my primary email all along

it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've been using my primary email all along

Modificat în de treeshateorcs

Soluție aleasă

Ok, so I reset password and started over. Sorry I couldn't wait any longer

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Toate răspunsurile (2)

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Firefox Sync engineers fixed the issue that was reported in github. Please try again and it should work now!

Thank you for your patience!

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I have the exact same issue and described it with a screenshot here: https://support.mozilla.org/en-US/questions/1213471

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