Todos os Produtos Support Forum

I have always set my option for all download file types to "Always Ask" and now Firefox not only asks me where I want to save the downloaded file, but also downloads a copy to the Windows Download folder. Why am I getting double downloads? I only want one copy of a downloaded file, not two copies. Now I have to go to my Windows Download folder and delete the duplicate downloaded files. My question is, if my Firefox download option is set for all file types to "Always Ask", then why are you downloading the file twice??? I have specific folders where I want files to reside. I don't want to have to remember to go to my Windows Download folder and delete the duplicate files. How can this duplicate file download problem be fixed?

Long time user, Leo

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_EXPIRED What in the world? does Facebook not keep up with its own security? or is this a Firefox thing?

Hi I have been a user of Firefox for many a year, and this is the first tme I've come across an intrusive problem. Since updating to the latest version, I find I can no longer change the icon on a URL shortcut. I had quite a few of them, which helped distinguish (obviously) what I might want to select. That was then. Now, I have a load of indistinguishable Fireox logos which make finding the shortcut I want imossible. On going to change the icons, I find the Website Document tab in properties is no longer there .. while I have Firfox installed. Remove Firefox and the capability magically returns. I have re-installed Firefox in case of corruption, with no change. Before I remove Firefox permanently (which I'd be loathe to do), does anyone know the cause ... or solution or workaround?

Hello, in summary my scenario is written below; Earlier when someone used to call me on Facebook Messenger, I could see someone calling (the messenger call sound and interface appeared) and receive the call. However the problem now is, this whole feature is gone JUST for FIREFOX. I tried checking on Opera, Edge and Chrome, all works fine. Only on Firefox this is gone. So now I have to rely on my android device to attend this calls which is too much problematic as I mainly work on a PC. Can someone please find me a troubleshoot to this problem? Thanks in advance.

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

Access Denied You don't have permission to access "http://www.duluthtrading.com/unsubscribe/?" on this server.

Reference #18.44a4c017.1651084363.75977966

Works on Edge and Chrome? I must have a setting blocking things? Any help ?

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

I've noticed that when I download a PDF attachment or file firefox open the file on same tab instead of new tab.

How to I change settings to open pdf on new tab and not the same tab?

My microphone does not work properly in Firefox, it sounds very low and bad.

I have a Corsair HS35 Stereo headset and my sound driver is Realtek HD Audio 2nd output.

I have tested my microphone in other browsers and other kind of applications like Google Chrome, Brave, Windows Voice Recorder, WhatsApp Desktop, etc. and the microphone works fine. It only works badly in Firefox.

I did the test with a portable version of Firefox, and, as with the installed version, the microphone was malfunctioning.

I've also noticed that Firefox lowers the microphone volume automatically (how do I prevent this?), yet even if I turn it all the way up it still sounds very low and bad.

What can I do about it?

Thanks for the answers

I have tried multiple times to just change my homepage. I am coming from Chrome, but I used to use Firefox a lot. I am going into my preferences almost daily to change my homepage to just the standard firefox home, because I thought I was just crazy. It will not save my preference though, and I have no clue why. I do not have any extensions enabled or installed other than the ones that come with a fresh install of firefox. I even have those disabled right now. I have some themes downloaded, but I only am using the one provided my Mozilla. Nothing is allowing to save changes.

I will change it, and for like the next few times I open my browser, it will be saved, but after a day, its gone. I still have no clue as to why.

Can anyone help out?

Regardless of what I have tried i still have:

Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space.

Iam using: History Firefox will Firefox will remember your browsing, download, form, and search history. Always use private browsing mode

Firefox is u to date I have restarted ....

Thank you for help - Nicolas

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this? Thanks in advance.

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am desperate trying to read them. Thank you! Shirley Savva

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop?

When I sync my bookmarks, how does is know which computer is the primary (the one that I want to duplicate changes from)?

For example, I added new bookmarks and revised some old ones on my laptop and did not have the sync on my desktop at the same time. Now, if I sync my laptop to my desktop, how does it know which device is my primary (in this case my laptop) where I made all the changes?

My goal is to revise all the bookmarks currently on my desktop to reflect all the changes I made to them on my laptop. I'd like to do it without duplicates or displaying old desktop residual bookmarks that I deleted and/or modified on the laptop prior to sync to the desktop.

In this case, should I delete my bookmarks from my desktop and then sync to my laptop so as to seamlessly & efficiently have my bookmarks toolbar on the laptop look the same on the desktop?

Thank you for your help here! Christopher

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1