Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

I cannot use the scrolling feature on my touchpad with Firefox

  • 5 respostas
  • 7 têm este problema
  • 5 visualizações
  • Última resposta por sbrooksolsen

more options

Computer is Gateway NV52 Series with a multi-gesture touch pad running Windows 7 64 bit. Trying to use Mozilla Firefox 26

Computer is Gateway NV52 Series with a multi-gesture touch pad running Windows 7 64 bit. Trying to use Mozilla Firefox 26

Solução escolhida

Try to modify the ui.trackpoint_hack.enabled pref on the about:config page from the default value -1 to 0 or 1 to see if that makes the touch pad work better.

Close and restart Firefox after changing the ui.trackpoint_hack.enabled pref.

  • ui.trackpoint_hack.enabled (-1)(-1:autodetect;0:off;1:on)
Ler esta resposta no contexto 👍 0

Todas as respostas (5)

more options

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

more options

Solução escolhida

Try to modify the ui.trackpoint_hack.enabled pref on the about:config page from the default value -1 to 0 or 1 to see if that makes the touch pad work better.

Close and restart Firefox after changing the ui.trackpoint_hack.enabled pref.

  • ui.trackpoint_hack.enabled (-1)(-1:autodetect;0:off;1:on)
more options

This did not work

more options

Tried all the above and problem still exists

more options

I have Firefox 26 installed on my linux partition and the scrolling works fine just not with windows?