Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I can't get Firefox to accept cookies

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por cor-el

Dave1519
Dave1519
more options

I have the privacy option set to "Remember History" but no cookies are ever remembered. This occurs with all sites that use cookies. I am running Windows XP SP3. This problem has been there for a long time on various Firefox updates. I'm stuck with IE 8 for my bank and others that require cookies.

I have the privacy option set to "Remember History" but no cookies are ever remembered. This occurs with all sites that use cookies. I am running Windows XP SP3. This problem has been there for a long time on various Firefox updates. I'm stuck with IE 8 for my bank and others that require cookies.

Todas as respostas (2)

ideato
ideato
more options

Hello , maybe the cookies file is corrupted, with closed firefox (from file>exit) open the profile folder and then delete or rename the cookies.sqlite file and any cookies.sqlite-journal files.


thank you

Modificado por ideato a

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.