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I have taken all the steps to reset my tool bar so I can see the customized settings I make, but they still don't show up.

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SusanReeves1952
SusanReeves1952
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I downloaded a new version of Norton 360 on 10/28/2012 and a couple of days later, I am unable to see the buttons I added to customize my Firefox tool bar. Norton says it is a Firefox issue. I have tried resetting Firefox and reapplying the buttons on the toolbar, but they still don't show up until I click on View|Toolbars|customize. I just want to be able to to see the "Print" "Zoom" and "Home" buttons every time I open Firefox. I have Firefox version 16.0.2 which Norton told me was downloaded to my computer 2 days ago. I guess this must be done automatically, because I didn't download a new Firefox version.

I downloaded a new version of Norton 360 on 10/28/2012 and a couple of days later, I am unable to see the buttons I added to customize my Firefox tool bar. Norton says it is a Firefox issue. I have tried resetting Firefox and reapplying the buttons on the toolbar, but they still don't show up until I click on View|Toolbars|customize. I just want to be able to to see the "Print" "Zoom" and "Home" buttons every time I open Firefox. I have Firefox version 16.0.2 which Norton told me was downloaded to my computer 2 days ago. I guess this must be done automatically, because I didn't download a new Firefox version.

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cor-el
cor-el
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You can try click the "Restore Default Set" button in the Customize window to restore the default toolbar set up.

You can also check for problems with the localstore.rdf file.