Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Firefox crashes

  • 2 respostas
  • 2 têm este problema
  • 16 visualizações
  • Última resposta por SanAngelo

more options

I've been using FF 7.0

This morning when I went to open FF the automatic updates were installed. After the installation FF crashed immediately.

I tried a number of approaches to fixing this problem but nothing worked; I restarted the computer, I started FF in safe mode but prior to while in 7.0 I disabled all add-ons, I went to your website and down loaded 8.0 and installed it.....nothing I did worked.

In between all this I had to reinstall 7.0 after 8.0 crashed right after installation. Each time, after the installation, the FF browser would pop up but close immediately.


Crash page:

https://crash-stats.mozilla.com/report/index/bp-b965b565-0099-4867-90f0-053102111110

I've been using FF 7.0 This morning when I went to open FF the automatic updates were installed. After the installation FF crashed immediately. I tried a number of approaches to fixing this problem but nothing worked; I restarted the computer, I started FF in safe mode but prior to while in 7.0 I disabled all add-ons, I went to your website and down loaded 8.0 and installed it.....nothing I did worked. In between all this I had to reinstall 7.0 after 8.0 crashed right after installation. Each time, after the installation, the FF browser would pop up but close immediately. Crash page: https://crash-stats.mozilla.com/report/index/bp-b965b565-0099-4867-90f0-053102111110

Solução escolhida

Your crash report indicates that the cause may be Roboform. You can try to update to Roboform: http://www.roboform.com/platforms/browsers/firefox

  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

more options

Solução escolhida

Your crash report indicates that the cause may be Roboform. You can try to update to Roboform: http://www.roboform.com/platforms/browsers/firefox

  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Modificado por SafeBrowser a

more options

Yep.....it was RF2G that was causing the crash. Updating RoboForm fixed the problem.

Thank you sir, I appreciate your help.