Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

The Norton Identity Safe in Norton 360 Version 5 doesn't work in Firefox 8.0.

  • 2 respostas
  • 18 têm este problema
  • 13 visualizações
  • Última resposta por Rick Mild

Rick Mild
Rick Mild
more options

Was using Norton Internet Security 2012. Upgraded to Norton 360 Version 5. Also upgraded Firefox to 8.0. Now the Norton Toolbar doesn't appear in Firefox, and the Norton Identity Safe is not accessible. Symantec instructed me to run LiveUpdate until all updates are applied; I did. The toolbar and Identity Safe are still not available in Firefox 8.0.

Was using Norton Internet Security 2012. Upgraded to Norton 360 Version 5. Also upgraded Firefox to 8.0. Now the Norton Toolbar doesn't appear in Firefox, and the Norton Identity Safe is not accessible. Symantec instructed me to run LiveUpdate until all updates are applied; I did. The toolbar and Identity Safe are still not available in Firefox 8.0.

Solução escolhida

See original statement of the problem: I purchased and installed Norton 360 v5 (2012) as a replacement for Norton Internet Security 2012. I'm NOT running either NIS12 or NAV12. It took 4 runs of LiveUpdate for N360 to fully update. Now it works!

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

make sure are you using Norton 2012?

Norton released patch for Firefox 8 yesterday, See

Rick Mild
Rick Mild Proprietário da pergunta
more options

Solução escolhida

See original statement of the problem: I purchased and installed Norton 360 v5 (2012) as a replacement for Norton Internet Security 2012. I'm NOT running either NIS12 or NAV12. It took 4 runs of LiveUpdate for N360 to fully update. Now it works!