Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

tabs and anything in top 1 inch of screen won'd click open.

  • 3 respostas
  • 28 têm este problema
  • 6 visualizações
  • Última resposta por Mozillauser24

HillMD
HillMD
more options

only on firefox .... I cannot open the tabs at top or close them. On my mail I cannot open any of the apps. like inbox. And on facebook cannot open anything like contacts or messages. Seems like the top 2 inches of the screen is dead. Cursor moves all over, address bar works but can't click on anything in that small important area.

only on firefox .... I cannot open the tabs at top or close them. On my mail I cannot open any of the apps. like inbox. And on facebook cannot open anything like contacts or messages. Seems like the top 2 inches of the screen is dead. Cursor moves all over, address bar works but can't click on anything in that small important area.

Todas as respostas (3)

Mozillauser24
Mozillauser24
more options

I think that is the problem I have as well. I just expressed it a different way.

If I click on the works under MOXILLA HELP nothing happens if I am in Mozilla. It works in Explorer. I am using Explorer at the moment.

Mozillauser24

the-edmeister
the-edmeister
  • Moderator
more options

The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Mozillauser24
Mozillauser24
more options

Dear the-edmeister,

I have followed the article you refer to above and I have disabled all extensions but "McAfee SiteAdvisor 3.4.0". I only had three anyway, one of which was Babylon.

I have restarted Mozilla and tested the e-mail in Yahoo.co.uk. It works. I have not bothered to test three extensions I disabled. Do I really need them?

Kind regards,

Mozillauser24.