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My login fails. I get this message: Login to server imap.mail.att.net with username ronpike@sbcglobal.net failed.
Any suggestions would be appreciated.
Todas as respostas (3)
Are you using a secure mail key in TB in place of the account password?
https://www.att.com/support/article/dsl-high-speed/KM1010523/
I always use a password, which gets entered automatically when I log in. I should point out that this failed login problem is intermittent and ongoing. Sometimes I can login, other times I have to wait several hours. But when the Thunderbird login fails, I can use Mail, and that app works fine.
The point is, AT&T requires secure mail keys for desktop mail apps. The regular account password might work for webmail or phone mail apps, but not apps like TB (the Windows or OS X Mail clients are similar to mobile mail apps).
Remove the account's entries from Settings, Saved Passwords, restart TB, enter the secure mail key when asked for a password.