Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

my computer updated and i lost firefox

  • 4 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por cor-el

more options

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Todas as respostas (4)

more options

Check the about:profiles page. Do you have one profile or more?

Útil?

more options

there are two profiles, one called default and another called default release. both are brand new profiles, cant find the old ones

Útil?

more options

That's strange. How long ago did it happen?

If you check your Windows desktop, do you have a folder named "Old Firefox Data"?

If you check for the following temporary folder that Windows creates during certain Refresh or repair operations, do you have one:

C:\Windows.old

Útil?

more options

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.